WHERE ARE THEY MADE?
Nanaimo, BC, Canada. Call Kurt or Astrid at 250 751 0625.

WHAT ARE THEY MADE OF?
Pewter is an alloy (a combination of metals). These pewter pendants are made from a combination of tin, copper and antimony. They do not contain lead.

WILL I BE ALLERGIC TO THEM?
Probably not. Many people are allergic to nickel, but we don't use nickel in our alloy.

WILL THEY TARNISH? HOW CAN I CLEAN THEM?
Pewter develops a patina over time. Most people like this slightly darker look. It shows the piece has a history. If you do not like this - or if it has developed unevenly - it is easy to shine the piece. Scrub the front with a scotchbrite pad or steel wool (like you clean your pots). Go up and down the piece from top to bottom leaving a vertical, parallel-lined scratch finish. You can use soap and water if you want, but polish is not necessary.

HOW LONG IS THE CORD? WILL IT FIT ME?
The black, waxed cotton cords are fastened with our adjustable slip grips. You can wear the piece either long or short. It should fit most people as the cord itself is 28 inches. If you have an enormous neck and need it longer, send us an e-mail.

CAN I WEAR THEM IN THE SHOWER?
Sure. No problem getting them wet. Frequent swimming in chlorine or salt water will fade the cord, but the pendant will be fine and replacement cords are available.

CAN I GET A REPLACEMENT CORD?
Yes. Cords with slip grips are $4.95 each. Please go to our order form. The grips come already assembled and are easy to attach to the piece.

ARE THE CHARACTERS CHINESE OR JAPANESE?
Both. There are three alphabets in Japanese. Two of the alphabets, hiragana and katakana, are phonetic. The third alphabet is called kanji - which are characters originally from China. They are pronounced differently in Chinese and Japanese, but look the same and have the same meaning.

WHY DON'T YOU HAVE A _________________?
We are doing our best so check back again soon. Although we are not taking custom orders at this time, we are coming up with new pieces. Send us your requests and comments.